Contact information

Fascigen is operated by Arno Group LLC.

  • Country of registration: United States
  • Business address: 1309 Coffeen Ave Ste 1200, Sheridan, WY 82801-5777, United States
  • Email: support@fascigen.com
  • Telephone: +1 (815) 984-5595

For order help, include your order number and the email address used at checkout. Do not send full payment-card details or unnecessary medical information.

To cancel a subscription, click Manage Subscription in the header menu at fascigen.com and follow the cancellation steps or email support@fascigen.com. You may cancel by email even if the online portal is unavailable.

For refunds, email us before posting anything. We do not currently require physical returns for claims under our 60-day satisfaction guarantee. Our business address is not an authorised returns address. If a return is necessary for a damaged, defective or incorrect item, we supply instructions and a prepaid return method.